Bearing sales skills

Bearing sales skills

     Now many salespeople particularly worried about the views of customers questioned in the sale of products that raise questions if the customer can not complete the sale of too many, and some sales staff are not well handling customer queries, resulted in the transaction, the following is the manager Edit Summary of net sales person skills training of five golden rule, I hope you can help.

Bearing sales five tips:

 First: can not understand the real problems in the customer's time, try to let the user speak

 Multi asking some questions, with a curious mind, play inquisitive spirit, so that more customers complain, Duo Titi problem, understand the real needs of customers.

 Second: Agrees customer experience

 When the client finished, do not answer questions directly, to avoid emotional, for example, I feel for you. . . . . This allows customers to reduce psychological alert, so

Customers feel that you are and he stood on the same starting line.

 Third: grasp the key issues, so that customers specifically addressed

 "Retelling" about the customer's specific objections, detailed understanding of customer needs, so that customers at a detailed description of the key issues as possible reasons.

 4: Make sure customer issues, and repeated answer customer questions

 You have to do is repeat what you hear, this is called to begin with, understand and follow our customers and their own mutual recognition of the part, this is a final sale through

Road, because doing so can learn whether your customers know the benefits of your product, which for you to guide customers to lay the foundation for the final success.

 Fifth: to allow customers to understand the real motive behind their own objections

 When customers see the motivation behind the sales can start from here, think and say the value of the customer needs, then it will eliminate barriers between each other

In addition, the only way to build a relationship with customers genuine mutual trust.